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Team pricing

One Price. Unlimited Users.
Pay for Softphone Credits.

One shared softphone credit package for your entire team. No per-user charges, no monthly subscription, and no markup on Twilio calling rates.

  • Unlimited users — one shared softphone credit pack
  • Call duration doesn’t matter
  • No monthly subscription
  • Zero markup on Twilio calling charges
  • Connect your own Twilio account
  • Unlimited softphone credits
  • Unlimited users on one plan
  • $30 per month, or $300 per year
  • Twilio calling charges billed separately
  • Zero markup on Twilio calling charges
  • Connect your own Twilio account
Softphone credit ≠ Twilio calling charge
  • 1 incoming = 1 credit
  • 1 outgoing = 1 credit
  • Duration doesn’t matter
The package is softphone access and a set number of softphone credits. Twilio bills the actual calling charges on the account you connect.

How do softphone credits work?

Your package gives you access to the MyBroadcast Chrome Softphone Extension and a set number of softphone credits. Actual telephony usage is billed separately through your connected Twilio account.

Buying softphone credits does not make Twilio minutes free. Softphone credit and Twilio calling charge are two different bills.

Softphone credit ≠ Twilio calling charge

  1. 1 incoming call = 1 softphone credit.
  2. 1 outgoing call = 1 softphone credit.
  3. Call duration doesn’t matter — a short call and a long call both use 1 credit.
  4. Twilio calling charges are billed separately based on actual usage.
  5. Connect your own Twilio account to make and receive calls.
  6. MyBroadcast does not add any markup to Twilio calling charges.

Softphone credits and calling charges

The package counts softphone credits. Twilio charges for the minutes on your own account.

  1. 1

    Choose your softphone credits

    Select 1,000, 3,000, or 7,000 softphone credits based on your team’s requirements.

  2. 2

    Connect your Twilio account

    Connect your existing Twilio account to the MyBroadcast Chrome Extension.

  3. 3

    Pay Twilio directly

    Your actual calling charges are billed through your own Twilio account according to Twilio’s applicable rates. MyBroadcast does not add additional markup to those charges.

Frequently asked questions

Are calling charges included in the package price?

No. The package includes the softphone platform and softphone credits. Actual Twilio telephony charges are billed separately through your connected Twilio account.

How do softphone credits count?

1 incoming call = 1 credit. 1 outgoing call = 1 credit. Call duration doesn’t matter.

Can multiple team members use the same package?

Yes. There are no per-user charges. Your entire team can share the purchased softphone credits.

Does the package expire?

No. Paid softphone credit packages do not expire. You can use the remaining credits whenever you need them. The monthly and yearly subscription plans last for their billing period.

Do you charge any markup on Twilio calling rates?

No. You connect your own Twilio account and pay Twilio directly. MyBroadcast does not add any markup to the applicable Twilio calling rates.

Are video calls included?

No. Video calling charges are separate and are not included in the standard softphone credit packages.

What happens when my softphone credits are exhausted?

Buy another package to keep using the softphone. Used-up credits do not add charges on their own.

Can I use the extension with my existing CRM?

The extension is designed to work within the browser and supports compatible CRM and web-based workflows.

Ready to simplify your team calling?

Get your team connected with one shared softphone credit package. No per-user fees. Credit packs have no monthly fee. No markup on Twilio calling charges.

Get Started Today

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