Refund policy
MyBroadcast sells software services (calling software, call-credit packs, and Odoo module licenses). These sales are non-refundable.
Non-refundable software
After payment is completed, we do not refund:
- Dialer plans and call-credit packs on the pricing page and the checkout page.
- Monthly software subscriptions, including unused time left in a paid month.
- One-time Odoo module licenses.
- Credits that were applied to a Twilio Account SID, whether or not the calls have been used. Unused credits do not expire, and they are still non-refundable.
The software and credits are delivered digitally as soon as payment succeeds. Because delivery is immediate, the purchase cannot be returned.
Duplicate or failed activation
If the same order was charged twice, or payment succeeded and the software or credits were never activated because of our error, email Developer.lifetips@gmail.com with the receipt and Twilio Account SID. We will correct that order. That correction is not a refund of software that was delivered.
Twilio charges
Minutes, SMS, and phone numbers are billed by Twilio on your Twilio account. We cannot refund Twilio invoices.
Chrome Web Store and Odoo Apps
If you paid Google or Odoo directly for a store listing, that store’s own policy applies to that charge. Software you buy from us on this website stays non-refundable.