Comparison
Top 10 calling portals — and a Twilio plan that is not priced per user
Most calling portals sell seats. Each extra agent is another monthly line item. MyBroadcast is the other model: connect your Twilio account, put unlimited teammates on one plan, and share one minute / credit bucket. This page maps ten common portals by billing style — not a scored ranking and not invented reviews.
The MyBroadcast pitch
- No MyBroadcast subscription — optional credits, no recurring vendor seat fee.
- Pay as you use — Twilio bills minutes and numbers; credits are extra usage, not a new carrier.
- Shared minute pool — the whole team draws from one bucket, not ten separate licenses.
- One plan price for all users — no per-user price, unlimited users on 1 plan.
- Just connect your Twilio account — Account SID, Auth Token, your number.
How this comparison works
Cloud phone products (Aircall, CloudTalk, JustCall, RingCentral, Dialpad, OpenPhone, Kixie, CallHippo, PhoneBurner, Twilio Flex) typically charge a per-agent monthly fee plus usage. Exact list prices change; check each vendor. The point here is the model: seats vs a shared Twilio pool.
MyBroadcast is a Twilio Chrome Extension. It is independent third-party software — not an official Twilio product. For a category map of Chrome vs Android vs Odoo vs Flex, see Twilio Chrome extension alternatives.
Portal vs MyBroadcast at a glance
| Calling portal | Typical billing | Vs MyBroadcast |
|---|---|---|
| Aircall | Per-user cloud phone seats | No per-user MyBroadcast price; shared Twilio minutes |
| CloudTalk | Per-agent call-center seats | Unlimited users on one plan; pay as you use Twilio |
| JustCall | Per-user sales-dialer seats | One credit / minute bucket for the team |
| RingCentral | Per-user UCaaS licenses | Connect Twilio instead of a second PBX seat stack |
| Dialpad | Per-user AI phone seats | No vendor subscription for the Chrome dialer |
| OpenPhone | Per-user business number seats | Your Twilio number; teammates share usage |
| Kixie | Per-user power-dialer seats | List calling in Chrome on one shared plan |
| CallHippo | Per-user virtual-phone seats | Pay Twilio usage, not a seat for every intern |
| PhoneBurner | Per-user power-dialer seats | Auto dialer on a shared minute pool |
| Twilio Flex | Contact-center platform + usage | Chrome softphone if you need a dialer, not a full Flex build |
1. Aircall
Aircall is a cloud phone for support and sales. Teams usually buy a seat for each person who needs a number in the app. That is simple when headcount is fixed. It gets expensive when you add seasonal agents, contractors, or a second shift. MyBroadcast does not sell Aircall seats. You keep Twilio, share one usage pool, and invite teammates onto the same Account SID. See Aircall alternative: shared minutes.
2. CloudTalk
CloudTalk packages call-center features with per-agent plans. You pay for people, then you still pay for calls. If your team size swings, the seat line is the one that hurts. MyBroadcast’s model is the opposite of a seat SKU: unlimited users on one plan and pay per usage on Twilio.
3. JustCall
JustCall is a sales dialer and SMS product with per-user pricing. Extra logins mean extra invoices. On MyBroadcast, extra logins do not create a new plan. Credits and Twilio minutes sit in one account bucket. Read JustCall alternative with no seat fee.
4. RingCentral
RingCentral is a full UCaaS stack: meetings, phone, admin, per-user licenses. That is the right buy if you want a hosted PBX. It is the wrong buy if you already standardized on Twilio Voice and only need a browser dialer. Connect the SID you already have. Details: no subscription cloud calling.
5. Dialpad
Dialpad sells AI-assisted calling per user. You are paying for the platform and for each agent. MyBroadcast is not an AI contact-center suite. It is a Chrome client on your Twilio project: click-to-call, auto dialer, SMS inbox, transfer, transcription — one plan, all users. See one plan for all users.
6. OpenPhone
OpenPhone is a shared business number with per-user add-ons as the team grows. MyBroadcast uses the Twilio number you already rent. Teammates do not each buy a MyBroadcast seat. They share the same minute pool. More on that in shared minute pool for teams.
7. Kixie
Kixie is a power dialer sold per user. List calling is the job; the seat is the tax. MyBroadcast’s auto dialer runs in Chrome against your Twilio account. Add users without opening a new SKU. Compare with no per-user calling software.
8. CallHippo
CallHippo is a virtual phone system with user-based plans. Fine for a small fixed desk. Painful when you want every intern on the same outbound number without ten licenses. MyBroadcast: pay as you go on Twilio, shared credits if you buy a pack.
9. PhoneBurner
PhoneBurner is a power dialer with per-user pricing. If three people take turns on the same list, many portals still want three seats. MyBroadcast keeps one plan and a team calling minute bucket.
10. Twilio Flex
Flex is Twilio’s own contact-center platform. It is official Twilio software. It is not a consumer Chrome auto dialer. If you need queues, TaskRouter, and a custom UI, evaluate Flex on Twilio.com. If you need a softphone in the browser on the same Twilio account, install the MyBroadcast Chrome extension. That is Twilio calling without per-seat vendor pricing.
What you actually pay with MyBroadcast
- Twilio: numbers, voice minutes, SMS — your Console, your invoice.
- Chrome Dialer: install from the Chrome Web Store and connect the account. No per-user MyBroadcast fee.
- Optional credits: packs on the payment page. No subscribe. Credits do not expire. They attach to the Twilio Account SID the team shares.
That is the cheap-tool path from the cheap Twilio Chrome dialer guide, written for teams instead of solo founders.
Start in minutes
- Install Twilio Auto Dialer & Softphone from the Chrome Web Store.
- Paste Account SID and Auth Token from Twilio Console.
- Set the Twilio number the team should call and text from.
- Invite teammates onto the same SID. They share the minute pool. Buy credits only if you want extra usage.