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Voice JS SDK, TwiML, your engineers. Maximum control. You own every bug.
MyBroadcast · Category
Most “calling software” sells seats on someone else’s switch. Twilio calling with MyBroadcast means you keep the Twilio project — numbers, rates, compliance — and add a browser phone for the whole team.
Voice JS SDK, TwiML, your engineers. Maximum control. You own every bug.
Official Twilio contact center. Right for queues, routing, and custom agent UI.
MyBroadcast: install a dialer/softphone, paste SID, call. For teams that do not need Flex.
Aircall, JustCall, CloudTalk: they wrap telephony and charge per agent. Fine if you do not want Twilio Console.
BYOT means the Account SID on the invoice is yours. Numbers port with you. A2P 10DLC, Trust Hub, and branded calling stay in your Console.
MyBroadcast does not resell minutes. Optional call credits are add-on usage on that same SID — no subscribe, credits do not expire.
Copy, pricing, and examples target US, UK, Australia, Canada, Singapore, and UAE English-speaking operators. You buy Twilio numbers in the countries you call. We do not position this as a local India-only dialer.
Agencies running multiple client SIDs, sales floors on HubSpot or Salesforce, and support teams that already passed Twilio KYC are the buyer — not “cheap Chrome extension” shoppers.
If you want one vendor bill and no Console, a seat portal is simpler. If you already pay Twilio, a second per-user license is the waste. Comparisons: Aircall, JustCall, CloudTalk.
Any client that places Twilio Voice calls: Flex, a custom SDK app, or a third-party softphone/dialer. MyBroadcast is the last category — a Chrome client on your Account SID.
No. Twilio bills the calls. MyBroadcast is independent software. Flex is Twilio’s official contact-center product.
Yes. MyBroadcast does not sell per-user seats. Everyone on the SID shares the Twilio minute pool and optional credits.
No. Choose Flex for contact-center routing. Choose this when you need a browser phone and list dialer on an existing Twilio account.
Install, connect SID, share the minute pool. Twilio bills usage. MyBroadcast does not add a per-user SKU.